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Created in 1966 as an early natural language processing (NLP) computer program that emulates a Rogerian psychotherapist, a clinical practice that allows clients to take more action and progression in discussions. This is also known as person-centered therapy. Developed by Joseph Weizenbaum, ELIZA, named after a character in the play Pygmalion by George Bernard Shaw, is generally known as the first chatbot.
Virtual assistants work around your schedule to provide you service whenever you need it. Think of them as your 'on-call' go to person. No need to hire part time employees and hope you have enough work to keep them busy for the hours they work. With a virtual assistant you only pay for time spent on YOUR project AND work can be done outside normal business hours.
Estimates claim that about 2.8% of the global workforce works from home at least half of the time. Although this number seems low at first glance, consider the fact that the number of people who work from home has increased 103% since 2005. There’s no denying that there is an upward trend of work-from-home flexibility in society today — and this trend does indeed come with many benefits, such as the following: 

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With a virtual office, you never have to worry about scaling up or downsizing, nor do you have to go through the process of moving or relocating. Relocation can be a major impediment for businesses, taking a lot of time and creating huge costs, challenges, and complications. With a virtual office, there is no need to worry about relocation or other associated challenges.

Virtual work benefits the environment because fewer people are traveling in cars, buses and trains, which lowers the amount of vehicle emissions and decreases fuel usage. In 2007, CNET News published an article touting the benefits of telecommuting with statistics pertaining to congestion and traffic in Texas. Commuters face significant increases in traffic congestion in all 437 metropolitan areas in the United States. Adding up all the associated costs, the Texas Transportation Institute in early 2000 concluded that gridlock cost $78 billion annually in terms of 4.2 billion lost hours, not to mention 2.9 billion gallons of wasted fuel. That's one convincing argument for telecommuting, especially in an area such as Houston where environmental pollutants are a serious concern.

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At Innovative Professional Offices, we provide affordable services for clients looking to rent virtual office space in Mississauga and the GTA. We also offer our clients Web design, development, and hosting; a physical address; phone support; board and training rooms; and support from our friendly and experienced team of professionals. If you’re looking to rent virtual office space, look no further than Innovative Professional Offices!

These are just the basic versions of intelligent chatbots. There are many more intelligent chatbots out there which provide a much more smarter approach to responding to queries. Since the process of making a intelligent chatbot is not a big task, most of us can achieve it with the most basic technical knowledge. Many of which will be very extremely helpful in the service industry and also help provide a better customer experience.

There are pros and cons of working from home. Every organization is unique — what may work for one may not work for another — but society is advancing in a way that’s leading to more virtual teams and opportunities to work remotely. Once a company decides to implement work from home policies, it’s wise to consider the possible roadblocks to success.

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Luckily, challenges bring with them opportunities. Company leaders managing remote employees can take action to circumvent the possible negative effects of remote work. They can require remote workers to check in with another employee or manager every day, simply to engage in a friendly conversation, and enjoy some personal facetime to break up the workday, as would be normal in an office setting.


Depending on where you live, one of the first places to start is the US Small Business Administration, the Government website for Industry Canada or whatever small business agency your country has to provide resources. It is important to understand the specific business regulations and legalities to becoming a business owner in your own country. The International Virtual Assistant Association is another online resource for virtual assistants. The following qualities are important if you want to become a virtual assistant.

Rulai also integrates with most messaging channels, customer service software, enterprise business software, and cloud storage platforms. You can either build a Ruali chatbot from scratch with its drag-and-drop design console and let its AI adapt to your customers or you can implement a pre-trained chatbot that has been fed data from your specific industry.


When did life admin become a thing? We’re not quite sure but we do know that a “day-off” can often be entirely consumed by sitting on hold to British Gas, or searching for a holiday destination. Unless you love life admin, there is 100% a better way. One big benefit of a personal assistant is that they can take care of your personal life and your business one. As ibLE Co-Founder Georgina explains, a personal assistant can organise everything from “booking hair appointments, doctor appointments and sourcing gifts to doing research on trips, booking travel and even just looking through the diary to make sure everything makes sense.”
Think about your to-do list. There’s likely tasks piling up. Only those that rise to the top because they can no longer be delayed get done. Often times, this delay causes something that might have been inexpensive to increase in cost. For example, putting off scheduling the furnace cleaning may lead to needing to have the furnace replaced. It’s also pretty likely that you’re not going to ask for help with these seemingly “small” tasks. You don’t want to bother people, or maybe you’re not sure who to ask. Lucky for you, that’s where a personal assistant comes in.

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Time management is one of the keys to a successful career. Many successful entrepreneurs and CEOs in the world have perfected the art of time management. Every day, they meet several clients, convene with employees, and talk to investors. At the end of the day, they still have the time to assess the day’s activities and prep for the following day. They can do all these tasks because they know how to manage their time wisely.
Level of interaction and communication. Analytics make it easy to determine which employees are interacting and communicating. Managers can track whether or not remote workers are engaging, and use that information to determine whether remote work is right for their company. Besides time tracking software to monitor employees’ time spent working, managers can use project management software to ask for updates and view communication between team members. Intelligent software offers employers a way to digitally monitor employees’ behavior and discover patterns about their progress, or lack thereof. For example, sociometric analysis measures how social relationships affect productivity.
Just like you’re an expert in your field, a personal assistant is an expert in theirs. This means that when you eventually make the great decision to hire one, you could be relieved of the most time-consuming, draining or repetitive tasks immediately. On the first day. This provides an immediate relief which is often missing with the hire of a new employee in say, sales or marketing.

Don’t completely neglect face-to-face meetings. If it’s possible, organize a face-to-face encounter for the first meeting. It’s possible to be successful without ever meeting in person, but there isn’t a replacement for face-to-face contact in person. Meeting physically allows people to share a deeper personal connection. Eye contact, proximity, voice, and body language allow people to connect more closely than they would if they met virtually. If meeting in person for the first time isn’t possible, consider holding an annual gathering or other event to keep employees in touch.


Many small-business owners wish they could clone themselves or have more time in the day to do their work, because they want things done a specific way. You can train your personal assistant to do tasks exactly the way you want them done. Over time, your personal assistant will get a feel for the way you do things and automatically sync with your style. By developing a relationship with a personal assistant, you’ll begin to trust that your assistant understands your perspective and motivation. An effective and well-trained assistant is the closest you can get to cloning yourself.


Even if a company gets only the same levels of productivity, efficiency and morale, the company still benefits from the virtual worker. When employees are responsible for their own housing, costs for the enterprise immediately go down, according to Forbes. This is true even of the biggest companies in the world. Aetna stopped paying for 2.7 million square feet of floor space ($78 million) when it created 14,500 virtual jobs for 35,000 employees. American Express reported savings of $10 million when it began its virtual work programs.

Running on Pandorabots, one of the most powerful conversational artificial intelligence chatbot platforms, Mitsuku won the award for the most human-like AI in 2013 and again in 2017. She was created from AIML, a bot language technology by Steve Worswick, who found the inspiration for Mitsuku after being asked to write her character for an internet games site.
Employee engagement and motivation. Consider giving remote and office workers surveys to see who is more engaged and motivated overall. Ask questions about how they feel coming to work every day, find out whether they’re inspired at work and ask if they think their role within the company is important. Ask specific questions about whether or not they feel included in group decisions and ask if they feel as though their needs and concerns are considered and addressed.

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Increased productivity. Virtual collaboration tools allow remote employees to collaborate as if they’re in the same conference room. Employees can use forms of virtual communication in the workplace, such as video conferencing, as well as email, instant messages, and the telephone. Workers are more likely to work in excess of 40 hours a week if they’re working from home, and they also take fewer sick days. Employees working together across various time zones are more likely to achieve success if they’re able to collaborate from home. Business hours increase with more flexibility. Furthermore, business will continue as usual regardless of weather conditions that could limit productivity due to hazardous driving conditions.

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