Created in 1966 as an early natural language processing (NLP) computer program that emulates a Rogerian psychotherapist, a clinical practice that allows clients to take more action and progression in discussions. This is also known as person-centered therapy. Developed by Joseph Weizenbaum, ELIZA, named after a character in the play Pygmalion by George Bernard Shaw, is generally known as the first chatbot.
Collaborate about team expectations and goals. Be sure that expectations and goals are clearly stated for virtual meetings. If working in a team, allow everyone to work together to create the team’s expectations and goals. This will set the standard for what’s expected from everyone, and allow everyone to agree on meeting protocols, such as how to resolve conflict and make group decisions.
Increase cross-cultural awareness. People involved in global teams should know and understand the challenges that come with communicating across cultures. For example, an American multinational oil and gas corporation wanted to ensure their non-Iraqi employees were equipped with the cultural knowledge and skills needed to succeed in the Iraqi context. Aperian Global worked with corporation leaders and local Iraqis to design a workshop for multinational employees assigned to Iraq, and it was offered in the US and the Middle East. A pre-departure workshop was also created for employees traveling to Iraq. It addressed issues such as safety, security, and health, as well as business and cultural topics. The workshops gave leaders and employees the information, skills and confidence needed to successfully collaborate and conduct business across cultural boundaries.
Estimates claim that about 2.8% of the global workforce works from home at least half of the time. Although this number seems low at first glance, consider the fact that the number of people who work from home has increased 103% since 2005. There’s no denying that there is an upward trend of work-from-home flexibility in society today — and this trend does indeed come with many benefits, such as the following:
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Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam -- AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.
While home-based businesses are starting to become more and more acceptable, with several major enterprises, such as Amazon, having started out as home-based businesses. As such, having the physical address that comes with a virtual office will add legitimacy to your business since your clients will be privy to a location that isn’t simply someone’s home.
You might decide to hire a PA on your timezone, who can work (virtually) alongside you each day. But, thanks to modern technology, you could also hire a PA on a completely different timezone which means that while you sleep, work gets completed. This gives you the space to set tasks throughout the day as you think of them, then wake up to a completed to-do list. For entrepreneurs who aren’t able to forward-plan tasks, this gives you the time and space to allocate responsibilities and make the most of your virtual PA.
Depending on where you live, one of the first places to start is the US Small Business Administration, the Government website for Industry Canada or whatever small business agency your country has to provide resources. It is important to understand the specific business regulations and legalities to becoming a business owner in your own country. The International Virtual Assistant Association is another online resource for virtual assistants. The following qualities are important if you want to become a virtual assistant.
In all fairness, despite its glorious perks, being a personal assistant is not for everybody. You often need to sacrifice your own hopes and dreams for the sake of the person you work for, but making that sacrifice might just be the one thing that helps you reach something you never even dreamed of achieving. Just think about Pepper Potts in Iron Man: she started off as an assistant but ended up being in charge of the entire Stark Industries.
Working in an office carries a lot of secondary expenses. For instance, you have to pay for your transportation costs (gasoline, bus/train tickets, etc.), professional attire (suits, business accessories), and other related costs (lunch, makeup/deodorant, etc.). These costs can quickly add up, although they’re rarely considered. For business owners, who must lease or rent a space, the costs are much greater. When you use a virtual office, you can end up saving a lot of money.
Increased productivity. Virtual collaboration tools allow remote employees to collaborate as if they’re in the same conference room. Employees can use forms of virtual communication in the workplace, such as video conferencing, as well as email, instant messages, and the telephone. Workers are more likely to work in excess of 40 hours a week if they’re working from home, and they also take fewer sick days. Employees working together across various time zones are more likely to achieve success if they’re able to collaborate from home. Business hours increase with more flexibility. Furthermore, business will continue as usual regardless of weather conditions that could limit productivity due to hazardous driving conditions.
There’s an obvious appeal that comes to mind when you first think about telecommuting. Many global companies — including Aperian Global — allow employees to telecommute. The benefits of a remote workforce stem from allowing employees to spend more time in their comfort zones, but does it always lead to increased productivity? Most recent studies point to “yes,” but there are many considerations to make when deciding if telecommuting is right for you or your company.