Isolation. When you work from home, it’s likely that you’ll experience less contact with other professionals in your field — especially for, but not limited to, individual contributor roles. You won’t have a daily commute, so you won’t encounter other people on your way to and from the office. You won’t bump into other workers at the water cooler for a casual conversation, or have lunch with your coworkers a few days a week. With fewer encounters with other people — and other professionals in your field — it’s easy to feel isolated, which can lead to a slump in progress or even depression.
As the name might suggest, a personal assistant is all about helping YOU! Whether it’s your home, your office, your schedule or your finances a PA helps you wrangle all the different areas of your life into something that’s manageable and doesn’t cause you undo stress or worry. Let’s face it, life gets hectic. Stress happens. A PA makes it easier to deal with.

Ruth Mayhew has been writing since the mid-1980s, and she has been an HR subject matter expert since 1995. Her work appears in "The Multi-Generational Workforce in the Health Care Industry," and she has been cited in numerous publications, including journals and textbooks that focus on human resources management practices. She holds a Master of Arts in sociology from the University of Missouri-Kansas City. Ruth resides in the nation's capital, Washington, D.C.

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Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam -- AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.

You probably have exciting plans and concepts that get derailed and diluted by worldly problems. Most people with entrepreneurial spirits would rather focus on creative business ideas than do paperwork and answer the phone all day. By hiring a personal assistant, you can free yourself to play to your strengths. Tasks that aren’t your strong points or that diverge from your real talent can be delegated to your assistant, giving you the time and space to do what you do best. A personal assistant can create a barrier between you and the outside world, allowing you to think, flesh out ideas and avoid distractions.


No matter how important a task may be, if you get a mental block, it will continue to sit on your to-do list gathering dust. The great thing about a personal assistant is that you can choose one who has the strengths you yourself lack. If you’re great with numbers but rubbish at writing presentations, a personal assistant can help translate the data into a powerpoint doc for you. If you don’t do spell-check, they’ll catch any grammatical errors.
LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.

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Depending on where you live, one of the first places to start is the US Small Business Administration, the Government website for Industry Canada or whatever small business agency your country has to provide resources. It is important to understand the specific business regulations and legalities to becoming a business owner in your own country. The International Virtual Assistant Association is another online resource for virtual assistants. The following qualities are important if you want to become a virtual assistant.

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An automation service. Most jobs include at least a small amount of repetitive tasks that don’t require your personal input, such as transferring information from an email to a calendar or copying and pasting information onto a spreadsheet. For such tasks that use a lot of time and hinder overall productivity, consider an automation service. When simple tasks are automated, more time becomes available for tasks that do require your personal input. IFTTT and Zapier are examples of excellent automation services.
By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo.
If you hire locally in your own city you are greatly restricting the available talent pool that you can draw upon. You can also use the cost savings from virtual teams to pay more to your team members. The combination of being able to hire from anywhere, and potentially pay more will greatly increase the level of talent that you can attract in your business.
Increased productivity. Virtual collaboration tools allow remote employees to collaborate as if they’re in the same conference room. Employees can use forms of virtual communication in the workplace, such as video conferencing, as well as email, instant messages, and the telephone. Workers are more likely to work in excess of 40 hours a week if they’re working from home, and they also take fewer sick days. Employees working together across various time zones are more likely to achieve success if they’re able to collaborate from home. Business hours increase with more flexibility. Furthermore, business will continue as usual regardless of weather conditions that could limit productivity due to hazardous driving conditions.
Trouble separating work from home. When you work from home, it’s easy to become distracted by your children, neighbors, friends, or home responsibilities. Because you’re home, you’ll be more aware of things that need to be done around the house. In addition, those who work from home often have a hard time transitioning from work life to home life. With constant access to their work while at home, it can be hard to stop working for the day, especially when there’s a lot to accomplish.
Movies and TV shows from the likes of Devil Wears Prada to Rules of Engagement make us laugh and feel sorry for the personal assistants. Their lives are consumed by ego-maniacal tyrants paying them no more than a couple of funny pennies per hour. Luckily, apart from the odd unfortunate exception, the reality is much different. Yes, sometimes personal assistants are asked to do menial tasks ranging from the humiliating to the humdrum, and they are often asked to be on duty round the clock, but it usually pays off in more ways than one.

There are pros and cons of working from home. Every organization is unique — what may work for one may not work for another — but society is advancing in a way that’s leading to more virtual teams and opportunities to work remotely. Once a company decides to implement work from home policies, it’s wise to consider the possible roadblocks to success.

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You might decide to hire a PA on your timezone, who can work (virtually) alongside you each day. But, thanks to modern technology, you could also hire a PA on a completely different timezone which means that while you sleep, work gets completed. This gives you the space to set tasks throughout the day as you think of them, then wake up to a completed to-do list. For entrepreneurs who aren’t able to forward-plan tasks, this gives you the time and space to allocate responsibilities and make the most of your virtual PA.
Increased productivity. Virtual collaboration tools allow remote employees to collaborate as if they’re in the same conference room. Employees can use forms of virtual communication in the workplace, such as video conferencing, as well as email, instant messages, and the telephone. Workers are more likely to work in excess of 40 hours a week if they’re working from home, and they also take fewer sick days. Employees working together across various time zones are more likely to achieve success if they’re able to collaborate from home. Business hours increase with more flexibility. Furthermore, business will continue as usual regardless of weather conditions that could limit productivity due to hazardous driving conditions.
Even if a company gets only the same levels of productivity, efficiency and morale, the company still benefits from the virtual worker. When employees are responsible for their own housing, costs for the enterprise immediately go down, according to Forbes. This is true even of the biggest companies in the world. Aetna stopped paying for 2.7 million square feet of floor space ($78 million) when it created 14,500 virtual jobs for 35,000 employees. American Express reported savings of $10 million when it began its virtual work programs.
Not only are virtual workers more productive, but they are more efficient as well (the holy grail). As mentioned above, fewer distractions can lead to better outcomes. Not only does it cause a rise in work produced, but the work that is produced is better, according to ConnectSolutions. 30% of workers surveyed said that working remotely allowed them to increase efficiency. Another 24% said that virtual work was about the same, which is a cost savings for companies (overhead, insurance, time lost commuting, sick days, etc.).
Collaborate about team expectations and goals. Be sure that expectations and goals are clearly stated for virtual meetings. If working in a team, allow everyone to work together to create the team’s expectations and goals. This will set the standard for what’s expected from everyone, and allow everyone to agree on meeting protocols, such as how to resolve conflict and make group decisions.
Running on Pandorabots, one of the most powerful conversational artificial intelligence chatbot platforms, Mitsuku won the award for the most human-like AI in 2013 and again in 2017. She was created from AIML, a bot language technology by Steve Worswick, who found the inspiration for Mitsuku after being asked to write her character for an internet games site.
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Delegating some of your to-do list to a personal assistant relieves you of the stress and responsibility of getting them done. It saves you time and gives you peace of mind. You meet with your client and spend time with your family, a personal assistant will pick up your dry cleaning. You go on vacation or go for an extended workout, let a personal assistant monitor incoming calls and emails. You focus on figuring out the guest list, while a personal assistant makes your vision of the event come true.

Developed by one of the leaders in the AI space, IBM, Watson Assistant is one of the most advanced AI-powered chatbots on the market. Pre-trained with content from your specific industry, Watson Assistant can understand your historical chat or call logs, search for an answer in your knowledge base, ask customers for more clarity, direct them to human representatives, and even give you training recommendations to hone its conversational abilities.
The word “assistant” is often considered a synonym to the word “slave”. The truth is, though, that if you’ve landed a job as somebody’s personal assistant, you’ve become one of the most powerful people imaginable. You are now the gatekeeper of the castle that is your employer, and the more they trust you, the more they are willing to pay you. And since it probably took a while to train you and to establish a bond with you, they are not likely to let you go that easily.
There are pros and cons of working from home. Every organization is unique — what may work for one may not work for another — but society is advancing in a way that’s leading to more virtual teams and opportunities to work remotely. Once a company decides to implement work from home policies, it’s wise to consider the possible roadblocks to success.

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