The interesting updates I heard about Chatterpal attracted me to the core, and I thought I should share them with you guys too. ChatterPal is a product developed by Paul Ponna, which is a user-friendly technology that makes use of the messaging and advanced chatbot system to add visitor communication on any website. The important goal of Chatterpal is to boost leads and sales.
As you can see above you have several choices, you can ask a question, a yes or no decision question, which can branch out into multiple yes/no questions. You can allow persons to have choices and hit different buttons, you can provide a url to go to, along with uploading pictures, and even videos right into the chat stream. If you look above where the red x’s are you can see that there are two statements, and you can add more. This is where the chat typist will type several messages back to back. Somehow the chat in real time makes it look like it’s a person typing. Very impressive here.
Step 2 is where you choose your Avatar’s voice, whether through an AI voice which uses whatever script you give it, whether you hand type it, copy and paste it, or use a provided professional script for a particular niche. A huge amount of voice choices, voice characters, and even international ones, including voice translation if you purchase one of the otos. You also can tweak the voices speed and pitch which is a new technology all together outdistancing Video Pal, one of their previous products.
Using ChatterPal is also made too easy. Website and Ecommerce owners can provide coupons and discounts to boost sales, Healthcare professionals and local businesses can make use of the ChatterPal’s automated chat to book appointments, ChatterPal with the help of SMART Chat flows are capable of providing customer support, collect names, emails and other information about the customers, with the help of automated chat it is easy for the online groceries, pizza orders, and delivery websites to take orders and more.
One of the basic problems for online websites that are marketing anything whether it is a product or service or both is communication and being able to help the customer in their decision making process. With the growing demand in online marketing, customers are looking for a quick and easy way to get their browsing and purchasing done. Most customers are turned off by automated phones, or phones that put you on hold for years. Customer support and help especially in making their purchase has become paramount. Therefore tools are needed to bring this about. I believe after testing ChatterPal that the creators have solved a very important customer relational problem and have done it with automation.