Developed by Zendesk, a customer service platform that started in Copenhagen, Answer Bot is designed to help companies create customer relationships that are more personal and productive. Businesses can customize Answer Bot to answer and assist customers that visit their website without having to develop a customer service bot from scratch. When Answer Bot is unable to answer a customer's request, customers are redirected to one of the businesses' support agents.
SurePayroll finds that working remotely adds to productivity. Traditional management values may say “when the cat’s away, the mice will play,” but these new stats say otherwise. Because the water cooler is no longer and office politics are no longer an issue, people get things done faster. 86% of employees surveyed prefer to work alone. Just as importantly, 66% of management surveyed say that employees who work alone are telling the truth – they actually are more productive.
Developed by one of the leaders in the AI space, IBM, Watson Assistant is one of the most advanced AI-powered chatbots on the market. Pre-trained with content from your specific industry, Watson Assistant can understand your historical chat or call logs, search for an answer in your knowledge base, ask customers for more clarity, direct them to human representatives, and even give you training recommendations to hone its conversational abilities.
Alienation from company. Even if remote workers avoid isolating themselves from other people, they may feel isolated from their company itself. They may find themselves unaware of recent company changes, or feel as though they are the last to hear company news because they aren’t physically present in the office. Some remote workers feel as though they’re overlooked for promotions because they aren’t in the office every day.
Estimates claim that about 2.8% of the global workforce works from home at least half of the time. Although this number seems low at first glance, consider the fact that the number of people who work from home has increased 103% since 2005. There’s no denying that there is an upward trend of work-from-home flexibility in society today — and this trend does indeed come with many benefits, such as the following:
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As the name might suggest, a personal assistant is all about helping YOU! Whether it’s your home, your office, your schedule or your finances a PA helps you wrangle all the different areas of your life into something that’s manageable and doesn’t cause you undo stress or worry. Let’s face it, life gets hectic. Stress happens. A PA makes it easier to deal with.
With a virtual office, you never have to worry about scaling up or downsizing, nor do you have to go through the process of moving or relocating. Relocation can be a major impediment for businesses, taking a lot of time and creating huge costs, challenges, and complications. With a virtual office, there is no need to worry about relocation or other associated challenges.
Virtual offices, telecommuting and telework all mean essentially the same thing: employees work from another location outside of the traditional office. Virtual offices and telecommuting have become immensely popular for some employers, and met with trepidation by others. The concept is a relatively new one, which makes it difficult to construct definitive policies that set clear parameters for working outside the traditional office environment. As with any work arrangement, there are advantages and disadvantages to virtual offices and telecommuting.
Leading Across Distance: This program is designed to provide leaders with the tools they need to propel results from their virtual teams. The program is broken up into three sessions: distance leadership, leading across cultural differences, and engaging virtual meetings. You will learn what you need to know about the most important aspects of distance leadership, how to effectively communicate in the virtual setting, how to leverage diversity and cultural differences, and more.
Using a virtual office allows for greater work-life balance. Working long hours in the office environment can be a major source of stress for employees. With a virtual office, employees can have a greater work-life balance; they are able to more quickly transition from work back to their family life. Working remotely allows for less of the stress associated with office environments.
More and more businesses are taking steps to reduce their impact on the environment, and renting virtual office space is one of the best ways to do so. Beyond the obvious reason of no air pollution being created from driving to the office, a virtual space will also cut down on the amount of waste being produced as all business will be done digitally.
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Employees from the younger generations of workers--Generation X and Generation Y, in particular--find virtual work a tremendous benefit. Virtual offices and telecommuting offer flexibility, and the comfort of being able to work independently without conforming to work rules, such as a dress code and traditional work hours. Telecommuting is appealing to some workers because it prevents the often unnecessary and unwelcome interruptions by co-workers and managers that can impede productivity and attentiveness.