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Even with the right tools and adequate planning, virtual teams in the workplace can pose unique challenges for global companies of all sizes. An experienced talent development firm can help companies navigate the trials that come with virtual collaboration across cultural boundaries. Choose to work with a firm with a validated inventory in the market and a proven record for success.
Virtual offices, telecommuting and telework all mean essentially the same thing: employees work from another location outside of the traditional office. Virtual offices and telecommuting have become immensely popular for some employers, and met with trepidation by others. The concept is a relatively new one, which makes it difficult to construct definitive policies that set clear parameters for working outside the traditional office environment. As with any work arrangement, there are advantages and disadvantages to virtual offices and telecommuting.

Luckily, challenges bring with them opportunities. Company leaders managing remote employees can take action to circumvent the possible negative effects of remote work. They can require remote workers to check in with another employee or manager every day, simply to engage in a friendly conversation, and enjoy some personal facetime to break up the workday, as would be normal in an office setting.
Working in an office carries a lot of secondary expenses. For instance, you have to pay for your transportation costs (gasoline, bus/train tickets, etc.), professional attire (suits, business accessories), and other related costs (lunch, makeup/deodorant, etc.). These costs can quickly add up, although they’re rarely considered. For business owners, who must lease or rent a space, the costs are much greater. When you use a virtual office, you can end up saving a lot of money.
Use varied channels of communication. There are many ways to communicate virtually. Lean methods include emails, chat messages, and texting. If you have a simple message to share, a lean method of communication is usually fine. If you have something deeper or more complicated to share, it’s better to opt for a richer method of communication, such as video conference or telephone call. These methods add more contextual information like facial expressions and body language, which can be very telling in a conversation.

Collaborate about team expectations and goals. Be sure that expectations and goals are clearly stated for virtual meetings. If working in a team, allow everyone to work together to create the team’s expectations and goals. This will set the standard for what’s expected from everyone, and allow everyone to agree on meeting protocols, such as how to resolve conflict and make group decisions.
The virtual worker is automatically a green worker, because the remote worker has a lower carbon footprint. It turns out that less of the work commute is a big deal when it comes to the environment. The virtual worker created a decrease in the annual fuel consumption numbers of the United States in 2013 by 680 million gallons, a respectable move of 0.5%. Going green also helps to attract young talent to a company, because the Millennial generation is very attracted to companies with a social conscience. Freedom, or the perception of freedom is another very important idea that will help attract young, elite talent, which is embodied in the virtual worker concept.

A collaboration and community platform. Virtual workers need a virtual office — a place where they can meet online and hold conversations. It’s easy for virtual workers to become isolated, so a central hub to communicate with colleagues is a benefit. Skype, Slap, HipChat, and Pie are all popular choices. The best collaboration and community platforms connect employees, give them a place to chat and discuss projects, leave feedback and suggestions, and more.
By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo.
Are the travel bots or the weather bots that have buttons that you click and give you some query, artificially intelligent? Definitely, but they are just not far along the conversation axis. It can be a wonderfully designed conversational interface that is smooth and easy to use. It could be natural language processing and understanding where it is able to understand sentences that you structure in the wrong way. Now, it is easier than ever to make a bot from scratch. Also chatbot development platforms like WotNot, Chatfuel, Gupshup make it fairly simple to build a chatbot without a technical background. Hence, making the reach for chatbot easy and transparent to anyone who would like to have one for their business. For more understanding on intelligent chatbots, read our blog.

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