LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.

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Virtual collaboration offers a profound way to cater to employees with diverse working styles. For example, detailed-driven workers tend to excel in virtual environments. They typically have no trouble planning their workday and accomplishing daily tasks. Emotionally driven individuals may prefer to speak directly over the phone or face-to-face in a video conference, because they typically read social cues very well and prefer verbal communication. Idea-driven workers thrive when facilitating change and usually prefer a lead role in brainstorming solutions, so you should consider giving them more responsibility when strategizing in the virtual setting. Data-driven workers are highly adept at solving complex problems. They don’t typically need an extra push to stay on topic or on budget, but they may prefer to work alone quietly rather than lead a virtual group discussion.
Better recruitment opportunities. You can select from the top-qualified candidates around the globe for a position if you’re open to managing a remote workforce. Instead of limiting your recruiting opportunities to those who are willing to relocate and those able to make the daily commute, you can focus on hiring the best-qualified candidates without worrying about any geographic restrictions.
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Make building trust a priority. Trust is the foundation of a successful team, but trust is usually built over time. When working in a virtual team, there isn’t always time to build a rapport with team members. You might be part of a group and have no idea about the other people’s work ethics or anything about their personal lives. It’s important to promote team bonding in order to build trust. You can approach this in a few ways, such as setting aside time for small talk before or after meetings, and allowing participants to share photographs and information about their personal lives. Virtual events such as a baby shower, birthday, or job anniversary celebration make for great informal activities to promote trust and teamwork. Consistency in updates and reports also helps to build trust with and among remote employees.
Even if a company gets only the same levels of productivity, efficiency and morale, the company still benefits from the virtual worker. When employees are responsible for their own housing, costs for the enterprise immediately go down, according to Forbes. This is true even of the biggest companies in the world. Aetna stopped paying for 2.7 million square feet of floor space ($78 million) when it created 14,500 virtual jobs for 35,000 employees. American Express reported savings of $10 million when it began its virtual work programs.
In short, if you use the right tools, you can enjoy the best of both worlds: Your employees can interact with one another as if they’re in the same room, and they can experience all of the benefits that come with working from home. It’s possible to reap the benefits of personal interaction, successful collaboration, and a productive work from home environment. This is possible with the right tools and knowledge for virtual collaboration.

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In short, if you use the right tools, you can enjoy the best of both worlds: Your employees can interact with one another as if they’re in the same room, and they can experience all of the benefits that come with working from home. It’s possible to reap the benefits of personal interaction, successful collaboration, and a productive work from home environment. This is possible with the right tools and knowledge for virtual collaboration.

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Think about your to-do list. There’s likely tasks piling up. Only those that rise to the top because they can no longer be delayed get done. Often times, this delay causes something that might have been inexpensive to increase in cost. For example, putting off scheduling the furnace cleaning may lead to needing to have the furnace replaced. It’s also pretty likely that you’re not going to ask for help with these seemingly “small” tasks. You don’t want to bother people, or maybe you’re not sure who to ask. Lucky for you, that’s where a personal assistant comes in.

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Small-business owners often struggle to fulfill all their duties but are wary of taking on a partner or hiring a management team because they want to maintain the integrity of their vision or stay in complete control. If that sounds like you, you can bring your business to the next level without too much compromise or cost by hiring a personal assistant.

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