A collaboration and community platform. Virtual workers need a virtual office — a place where they can meet online and hold conversations. It’s easy for virtual workers to become isolated, so a central hub to communicate with colleagues is a benefit. Skype, Slap, HipChat, and Pie are all popular choices. The best collaboration and community platforms connect employees, give them a place to chat and discuss projects, leave feedback and suggestions, and more.
Virtual offices, telecommuting and telework all mean essentially the same thing: employees work from another location outside of the traditional office. Virtual offices and telecommuting have become immensely popular for some employers, and met with trepidation by others. The concept is a relatively new one, which makes it difficult to construct definitive policies that set clear parameters for working outside the traditional office environment. As with any work arrangement, there are advantages and disadvantages to virtual offices and telecommuting.
Virtual offices allow a greater number of employees to work at any given time. With a typical office space or location, you are limited by the size of your space. With a virtual office, space is not a limiting factor. Business owners can have however many staff they need. When used in combination with a physical space, a virtual office can free up more space in the physical office.
Virtual work or telecommuting requires self-discipline, motivation and a tremendous amount of focus. Individuals who do their best work independently are often the happiest with telecommuting than workers who need to have regular contact with others. The managers who supervise telecommuters bear a large responsibility as well. Managing employees remotely can be very challenging, and it is ultimately the manager's responsibility for determining which of their employees demonstrate the necessary skills and traits for performing successfully in a remote location.
If you hire locally in your own city you are greatly restricting the available talent pool that you can draw upon. You can also use the cost savings from virtual teams to pay more to your team members. The combination of being able to hire from anywhere, and potentially pay more will greatly increase the level of talent that you can attract in your business.
Think about your to-do list. There’s likely tasks piling up. Only those that rise to the top because they can no longer be delayed get done. Often times, this delay causes something that might have been inexpensive to increase in cost. For example, putting off scheduling the furnace cleaning may lead to needing to have the furnace replaced. It’s also pretty likely that you’re not going to ask for help with these seemingly “small” tasks. You don’t want to bother people, or maybe you’re not sure who to ask. Lucky for you, that’s where a personal assistant comes in.
Increase cross-cultural awareness. People involved in global teams should know and understand the challenges that come with communicating across cultures. For example, an American multinational oil and gas corporation wanted to ensure their non-Iraqi employees were equipped with the cultural knowledge and skills needed to succeed in the Iraqi context. Aperian Global worked with corporation leaders and local Iraqis to design a workshop for multinational employees assigned to Iraq, and it was offered in the US and the Middle East. A pre-departure workshop was also created for employees traveling to Iraq. It addressed issues such as safety, security, and health, as well as business and cultural topics. The workshops gave leaders and employees the information, skills and confidence needed to successfully collaborate and conduct business across cultural boundaries.
Right Click is a startup that introduced an A.I.-powered chatbot that creates websites. It asks general questions during the conversation like “What industry you belong to?” and “Why do you want to make a website?” and creates customized templates as per the given answers. Hira Saeed tried to divert it from its job by asking it about love, but what a smart player it is! By replying to each of her queries, it tried to bring her back to the actual job of website creation. The process was short but keeps you hooked.
Developed by Zendesk, a customer service platform that started in Copenhagen, Answer Bot is designed to help companies create customer relationships that are more personal and productive. Businesses can customize Answer Bot to answer and assist customers that visit their website without having to develop a customer service bot from scratch. When Answer Bot is unable to answer a customer's request, customers are redirected to one of the businesses' support agents.
With a virtual office, you never have to worry about scaling up or downsizing, nor do you have to go through the process of moving or relocating. Relocation can be a major impediment for businesses, taking a lot of time and creating huge costs, challenges, and complications. With a virtual office, there is no need to worry about relocation or other associated challenges.
A time zone converter. Teams that include members from different time zones often struggle with finding the best times to collaborate. A time zone converter can assist virtual workers in planning the best times for meetings, and it can remind employees to remain conscientious of the time in their teammates’ zones. Every Time Zone is a web-based, aesthetically pleasing app that converts time zone differences in a simple, easy-to-comprehend format.
Better recruitment opportunities. You can select from the top-qualified candidates around the globe for a position if you’re open to managing a remote workforce. Instead of limiting your recruiting opportunities to those who are willing to relocate and those able to make the daily commute, you can focus on hiring the best-qualified candidates without worrying about any geographic restrictions.
Engaging Virtual Meetings: If you’re interested in learning the skills needed to host and facilitate successful virtual meetings, you will find this program useful. It covers the four fundamental skills of virtual facilitation, information on how to properly prepare for meetings, and how to properly prepare for future meetings. The program was created for business professionals of any level.
Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam — AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.
The virtual worker is automatically a green worker, because the remote worker has a lower carbon footprint. It turns out that less of the work commute is a big deal when it comes to the environment. The virtual worker created a decrease in the annual fuel consumption numbers of the United States in 2013 by 680 million gallons, a respectable move of 0.5%. Going green also helps to attract young talent to a company, because the Millennial generation is very attracted to companies with a social conscience. Freedom, or the perception of freedom is another very important idea that will help attract young, elite talent, which is embodied in the virtual worker concept.
LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.
Personal assistant’s possess quite a bit of power over their employers’ lives knowing all about the people they meet, the deals they make and what they keep hidden inside that locked desk drawer (…creepy, perhaps?) . Assistants also get to meet some of the most successful and talented people of their respective fields. That’s an amazing opportunity to learn and establish important relations every single day. Having constant access to the latest news and having all the people involved just a phone call away is a great opportunity to make a real, positive difference in both your own and other people’s lives.
Just like you’re an expert in your field, a personal assistant is an expert in theirs. This means that when you eventually make the great decision to hire one, you could be relieved of the most time-consuming, draining or repetitive tasks immediately. On the first day. This provides an immediate relief which is often missing with the hire of a new employee in say, sales or marketing.
At HomeCareDirect, we believe that in order to have a long term, stable support package delivered by a great care team, it is important that your personal assistants are happy and well looked after. Therefore, our service is not only designed to help you direct your own support – it’s also designed to support your personal assistants to successfully work in this innovative and rewarding way. HomeCareDirect employ hundreds of personal assistants nationwide on people’s behalf. If you choose us to employ your personal assistants on your behalf, you’ll not have the responsibility of being their employer whilst they’ll have the benefits of being employed by an organisation with a wealth of experience of supporting personal assistants.
Most managers and CEOs have executive personal assistants. A personal assistant acts as a secretary. They are take charge of their bosses’ regular schedule and projects. Their primary task is to respond to orders from their direct superiors. For instance, a CEO who is organizing a business conference may ask his or her personal assistant to book the venue needed or to look for potential caterers for the event. Sometimes, a personal assistant’s job extends to non-professional errands such as arranging dinner meetings and making restaurant reservations.
The conversation is twofold: Employees who work from home help companies reduce overhead costs, experience greater satisfaction in their jobs, and they’re more productive, but companies ultimately have the discretion to not offer work from home policies — or revoke them — if company leaders believe that managing a virtual workplace decreases speed or hinders collaboration.
A virtual, or remote, personal assistant manages your life from afar. Like a really great fairy godmother that you never have to make a cup of tea for. Which has huge benefit if you’re a one-man or woman band, if you don’t have a physical office to put them in, or if you don’t want to be responsible for holiday, sickness and other HR headaches. Managing your PA virtually is about as simple as setting a task list and watching it get ticked off. Without you having to do a thing.
There are pros and cons of working from home. Every organization is unique — what may work for one may not work for another — but society is advancing in a way that’s leading to more virtual teams and opportunities to work remotely. Once a company decides to implement work from home policies, it’s wise to consider the possible roadblocks to success.
You might decide to hire a PA on your timezone, who can work (virtually) alongside you each day. But, thanks to modern technology, you could also hire a PA on a completely different timezone which means that while you sleep, work gets completed. This gives you the space to set tasks throughout the day as you think of them, then wake up to a completed to-do list. For entrepreneurs who aren’t able to forward-plan tasks, this gives you the time and space to allocate responsibilities and make the most of your virtual PA.